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- If we find that your service is not satisfactory, what should we do? Any feedback have to be made within 24 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we may address your concerns more...
- Location Amendment (1) To change the address for a booked service, you will have to cancel your current booking at least 24 hours before the commencement of the service via the HomeHelpy app and rebook the...
- How does HomeHelpy work? HomeHelpy customers are able to make a booking for home cleaning, office cleaning or specialised cleaning in three easy steps: Enter your location Make a booking, key in other necessary details Pay...
- How It Works Service booking through HomeHelpy app or portal -> Payment -> Await Service -> Service commencement -> Service ends -> HomeHelper evaluation
- Can I request for multiple cleaners? If you require multiple HomeHelpers, please create multiple bookings for the same time and address. Booking for multiple HomeHelpers is subjected to the availability of our HomeHelpers.
