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- Skills Certification Before our HomeHelpers are allowed to work, they have to go through a stringent screening process involving, a rigorous training program, a theory and practical exam. Only HomeHelpers who passed the...
- What cleaning tools and consumables to provide? For the list of cleaning tools and consumable to provide, please refer to our website for more details.
- What if my HomeHelper requests for direct dealing? We do not allow private dealing between customers and HomeHelpers. If such a situation happens, please inform our Customer Service team immediately via the in-app help centre or email to...
- What if my HomeHelper needs less or more time? If your HomeHelper finishes early, she is able to help you to do add-on services, such as microwave oven cleaning, clothes ironing etc., until the end of the booked hours. If your HomeHelper is not...
- What is HomeHelpy? HomeHelpy is an on-demand, high quality home, office and specialised cleaning services app and portal. With just a few clicks, customers are able to book the service of their choice, and they can...
